Privacy Policy

Last updated: July 2026

In accordance with the provisions of the General Data Protection Regulation GDPR (EU) 679/2016 and Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data.

1. Data Controller

The Data Controller responsible for the processing of your personal data is SYNERGY NOX, S.L., NIF/CIF: B57676017, with registered address at C/ Can Valero, nº 31, 07010, Palma de Mallorca. You can contact us at: info@synergynox.com · Tel. 971 208 823.

2. What Data Do We Process?

At SYNERGY NOX, S.L. we process the personal data that you provide by filling in the forms on this website, as well as any personal data resulting from the provision or contracting of our services or products and/or any personal data resulting from the commercial relationship that you have with us. In addition, we process data generated by your activity on our website, including your browsing data.

It is important for us to keep the record of your personal data up to date. You are obliged to keep us informed of any changes or errors in your personal data as soon as possible by contacting us at info@synergynox.com.

3. What Do We Process Your Personal Data For?

Your personal data is processed for the following purposes:

• Managing and maintaining the services provided through the website.
• Managing and servicing queries and requests for information made by users through the contact form.
• Compliance with applicable legal obligations.
• Sending commercial communications and newsletters, and advertising our services and products.
• Managing the contracting of our services and/or products.
• Managing requests for information or requests for quotations for our services or products.
• If you have given your consent, your personal data may be used to draw up a commercial profile in order to offer you services relating to your interests. No automated decisions will be made based on said profile.

4. How Long Will We Keep Your Personal Data?

We keep your personal data for as long as is needed to carry out the purposes of the processing, and to comply with applicable legislation. In general terms:

• Data provided when contracting our services or products will be kept for the duration of the contractual relationship and, once ended, for the legally mandated period of time.
• Data provided to manage information requests or queries through the contact form will be kept as long as you do not request erasure or cancellation.
• Data provided to subscribe to our newsletter will be kept as long as you do not request its deletion, opposition and/or limitation.
• Data obtained from your browsing and consumption habits will be kept as long as you do not request its deletion or cancellation.

5. Data Security

We have appropriate technical and organisational security measures in place to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage, and to ensure the integrity and confidentiality of your personal data. These measures make it possible to: guarantee the permanent confidentiality, integrity, availability and resilience of processing systems; restore the availability of and access to personal data promptly in the event of a physical or technical incident; and regularly verify, evaluate and assess the effectiveness of the technical and organisational measures implemented.

6. What Is the Legitimacy for the Processing of Your Data?

The legitimacy to process your personal data is based on:

• Executing and maintaining a contractual and commercial relationship with you (Article 6.1.B of GDPR (EU) 679/2016 and Organic Law 3/2018).
• Your express consent for one or more purposes, such as sending advertising communications or newsletters (Article 6.1.A of GDPR (EU) 679/2016).
• Compliance with various legal obligations (Article 6.1.C of GDPR (EU) 679/2016).
• Meeting the legitimate interests pursued by the data controller, e.g. for security reasons, to improve our services and/or to manage requests or queries.

7. With Which Recipients Will Your Data Be Shared?

In general, your personal data will not be shared with any third party outside the organisation, unless there is a legal obligation to do so. Third-party providers may have access to your personal information as data processors in the context of providing a service for the data controller. You can request a complete list of recipients by emailing: info@synergynox.com.

In order to carry out the data processing activities detailed above, we may transfer data to countries outside the European Economic Area (EEA). If any data is sent outside the EEA, the company will use appropriate contractual measures to ensure data protection, including contracts based on the standard data protection clauses adopted by the European Commission.

8. What Rights Do You Have?

You have the right to obtain access to your personal data, request rectification of any inaccurate data or, where appropriate, request its removal when the information is no longer necessary for the purposes for which it was obtained. In certain circumstances, you may request that the processing of your data be limited, or that its portability to another data controller be provided. You may also oppose the processing of your data for particular purposes.

To exercise these rights, you can send a letter by post (enclosing a copy of your ID) to SYNERGY NOX, S.L., C/ Can Valero, nº 31, CP: 07010, Palma de Mallorca, or send an email to info@synergynox.com. You have the right to lodge a complaint with the supervisory authority: Spanish Data Protection Agency (www.aepd.es).

9. Use of Social Media

When you interact with our website through social media platforms (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from these platforms including your profile information and user ID. The organisation uses social media to provide information about its services, but will not obtain personal data from users interacting on said platforms without express authorisation. Social media platforms have their own terms of use and privacy policies that you are obliged to observe if you use them.